Testing the limits
- Asking a few people to log on from home occasionally and check that they can access a couple of IT systems doesn’t prove the strategy that says a significant proportion of a department or team will work from home for a significant period;
- Taking several days to recover a selection of IT systems and image a few desktop PCs, followed by a member of the IT team logging on to check that systems can be accessed, doesn’t prove the strategy that says dozens or hundreds of people will relocate to and conduct business from the recovery site for a prolonged period.
- Conducting scenario-based exercises with the same few people time after time doesn’t prove that the alternates know how to put the incident management strategies into operation, or have the capability to do so.
- Telling people that a call cascade test will be carried out on a certain date (or during a certain period) doesn’t prove that you’ll be able to contact large numbers of people out of hours with no notice.
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