Familiarity breeds content
It’s a fair bet that you’ve invested significant time and effort in the production of your business continuity plans. But these documents will be almost worthless in the event of a disaster if the people called upon to use them don’t know what’s in them or what’s expected of them.
It’s not the plans themselves that will keep your business going in the event of a problem, it’s the people who will use them. It therefore goes without saying that the more familiar they are with the plans and the more practised they are at activating them, the greater the chances of success when it comes to the crunch.
Awareness, training and exercising are vital elements of a successful business continuity management programme. Neglect them at your peril!