Business Continuity Management Fundamentals (2 days)

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The Course

This comprehensive training course takes the form of a two-day, interactive workshop in which participants will play an active role. The course introduces business continuity management (BCM) concepts, outlines the various stages of the BCM process and provides a framework for the programme. Far from being purely theoretical, the practical sessions help bring BCM to life. It includes the following elements :

  • Introduction to business continuity management
    • Why plan?
    • What is BCM?
    • IT disaster recovery vs. business continuity
    • The BCM lifecycle
    • Best practice for BCM (BS25999, BCI Good Practice Guidelines, etc)
    • Regulation and accreditation (Financial Services Authority, Civil Contingencies Act, etc)
  • Project or process?
    • Business continuity project/programme management
    • The transition from project to process
  • Top down, bottom up
    • Executive commitment
    • Business continuity policy
  • Business impact analysis
    • Financial and non-financial impacts
    • Recovery time and recovery point objectives
    • Recovery requirements
    • Vital records
    • BIA workshop
  • Risk management
    • What is a risk?
    • The balanced view (opportunities v. pitfalls)
    • Benefits
    • Risk management applications
    • Risk assessment workshop
  • Plan development
    • A business continuity plan framework
    • What’s in a plan?
  • Crisis, what crisis?
    • Characteristics of a crisis
    • The golden hour
    • The information gap
    • Crisis communications
    • Crisis management/business recovery exercise
  • Exercising and testing
    • Why test?
    • A joined-up approach (talkthrough, walkthrough, IT recovery, relocation, simulation, etc)
    • Get the best from your test (the importance of planning and preparation)
  • A culture of continuity
    • Awareness and education
  • Continuous Improvement
    • Review and maintenance
    • Change management


The Workbook Approach


In addition to gaining an insight into BCM concepts, participants will begin to identify the information required for their own business continuity programme, via the Business Continuity “Workbook”.

The Workbook is a key element of Acumen’s approach to BCM. As well as providing information on the various elements of BCM in support of the training course, the Workbook is a method of recording project information and data, gathered and developed during the business continuity programme itself, in a structured manner.

Over time the Workbook helps to develop the business continuity strategy and the plan. The Workbook is a key project deliverable, which makes this much more than merely a training course.

Who should attend?

  • Business continuity managers/co-ordinators
  • Business recovery team leaders
  • Other managers who want a grounding in the fundamentals of BCM


In fact, anyone and everyone involved in their organisation's business continuity programme!

What will they learn?

After the course, delegates will :

  • Understand the principles of business continuity management
  • Understand the elements of an effective business continuity programme
  • Have gained practical experience of the business continuity planning process
  • Have gained practical experience of crisis management and business recovery issues
  • Be able to apply the principles to their own business continuity planning efforts
  • Have begun the process of developing their own business continuity strategies and plans
Lead facilitator

Andy Osborne MBCI

An acknowledged expert in the field of business continuity management, Andy Osborne has spent over twenty years helping many and varied organisations, across a broad range of industry sectors, to develop, implement, prove and maintain their business continuity capability.
 
Andy has worked with a large number of clients in sectors as diverse as financial services, insurance, manufacturing, pharmaceutical, local government, health, retail, publishing, education, transport, housing, travel and IT services. He has been actively involved in the implementation and ongoing support of the business continuity management programmes of a number of major organisations in the UK, Europe and the United States.
 
Andy’s first book, “Practical Business Continuity Management” was published in September 2007 to critical acclaim and has sold copies worldwide. His second book “Risk Management Simplified” was published in January 2010. He is a regular blogger, tweeter and writer of articles.
 
Andy regularly presents on business continuity and risk management. He is an active member of the Business Continuity Institute (BCI) and is the founder and chairman of the BCI’s UK North Midlands forum, one of the most popular and well attended of the regional forums. He was shortlisted for Business Continuity Consultant of the Year in 2008 and 2010 and won the Industry Personality of the Year award in 2013.
 
Andy lives in Evesham with his wife, two children, one dog, assorted chickens and ducks and several thousand bees! He confesses to being a keen gardener and beekeeper and an enthusiastic, though largely untalented golfer, guitarist and juggler.

 

What previous delegates have said...

“Excellent, well paced, very informative.”

“Well structured in terms of information and delivery.”

“Clear, precise, approachable, made the content enjoyable, opened my eyes to the bigger picture and came away with a better understanding of the needs for a Business Continuity Plan.”

“Extremely helpful in understanding Business Continuity.”

“Great course - didn’t realise the depth of the subject.”

“Would recommend.”