In our family there’s a phenomenon known as the “Thomas goodbye”. Thomas is Mrs Oz’s maiden name and the Thomas goodbye pretty much applies to everyone on that side of the family, whether or not they’ve changed their surnames through marriage, as it’s a genetic, rather than a name thing. It’s what they do when […]
Archive | Communication
In cyberspace, no-one can hear you scream (or snore)
On Friday I presented a webinar, on scenario-based exercising, as part of the Business Continuity Institute’s Business Continuity Awareness Week. And I have to tell you, it was one of the most nerve-wracking things I’ve done for a long time. Which is a bit bizarre, really, as I do presentations all the time, to […]
Water, water everywhere
By Andy on November 27, 2012 in Business continuity plans, Crisis communications, Crisis/incident management, Planning, Risk management
It’s been an interesting few days. If I had to sum them up in one word, I think that word would be “watery”. Let me explain why. Large parts of the UK have experienced wet weather for a couple of weeks now. On Friday there were something like seventy flood warnings around the country, with […]
The ramblings of a travelling consultant – episode 2
By Andy on September 12, 2012 in Awareness and education, Business continuity plans, Communication, Planning, Training
Last week I went on a trip to Germany with a colleague. I’ll call him Ian – mainly because that’s his name. I’ve known him for almost as long as I’ve been involved in business continuity management and we’ve worked together on numerous assignments over the years. I was looking forward to going on my […]
Oz’s Business Continuity Tip of the Month : “No news is bad news”
By admin on March 16, 2012 in Business continuity plans, Crisis communications, Crisis/incident management, Tip of the month, Tips
There are two common misconceptions about the media that are all-too-commonly offered by incident management teams as a reason for not talking to them. The first is that the media won’t be interested in their organisation, either because it’s not a household name or because they think that their problems wouldn’t be particularly newsworthy. The […]
Oz’s Business Continuity Tip of the Month : “A numbers game”
By Andy on February 13, 2012 in Business continuity plans, Communication, Crisis communications, Crisis/incident management, Planning, Tip of the month, Tips
Most crisis or incident management plans contain lists of contact details (in fact some plans contain little else, but that’s another story). Generally speaking this is a very good idea, as communication is, almost without fail, the biggest issue that a crisis or incident management team has to deal with. So anything that supports and […]
Reading and writing
It may not have escaped your notice but I quite like writing. I like reading too, although with everything else vying for my attention, I don’t get nearly enough time to read for pleasure. On the writing front, I blog when I can, although not as often as I’d like, I write my ‘Tip of the Month’, the […]
Oz’s Business Continuity Tip of the Month : “A matter of perception”
By admin on February 13, 2011 in Business continuity plans, Communication, Crisis communications, Crisis/incident management, Planning, Tip of the month, Tips
It almost goes without saying that effective crisis management needs a mechanism for spotting that you’re having one in the first place and a capable team who are able to make decisions and take appropriate actions to deal with the situation. And this is the focus of attention for many crisis management plans. But the […]
Oz’s Business Continuity Blog : “In the limelight”
Yesterday I had what could, quite literally, be described as a moment in the spotlight, when I was filmed for an e-book version of my book “Risk Management Simplified”. A film crew (well, two people at any rate) turned up at our offices with about a ton and a half of equipment, including lights, camera, […]
An enlightening (work) experience
This year we thought we’d do our bit for the local community by agreeing to take a teenager from a local school on a week’s work experience. We went through the assessment process, were accepted and waited with, I have to say, some trepidation for our student to arrive. The young gentleman in question duly […]