Archive | Communication

The ramblings of a travelling consultant – episode 2

Last week I went on a trip to Germany with a colleague. I’ll call him Ian – mainly because that’s his name. I’ve known him for almost as long as I’ve been involved in business continuity management and we’ve worked together on numerous assignments over the years. I was looking forward to going on my […]

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Oz’s Business Continuity Tip of the Month : “No news is bad news”

There are two common misconceptions about the media that are all-too-commonly offered by incident management teams as a reason for not talking to them. The first is that the media won’t be interested in their organisation, either because it’s not a household name or because they think that their problems wouldn’t be particularly newsworthy. The […]

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Oz’s Business Continuity Tip of the Month : “A numbers game”

Most crisis or incident management plans contain lists of contact details (in fact some plans contain little else, but that’s another story). Generally speaking this is a very good idea, as communication is, almost without fail, the biggest issue that a crisis or incident management team has to deal with. So anything that supports and […]

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Reading and writing

It may not have escaped your notice but I quite like writing. I like reading too, although with everything else vying for my attention, I don’t get nearly enough time to read for pleasure. On the writing front, I blog when I can, although not as often as I’d like, I write my ‘Tip of the Month’, the […]

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Oz’s Business Continuity Tip of the Month : “A matter of perception”

It almost goes without saying that effective crisis management needs a mechanism for spotting that you’re having one in the first place and a capable team who are able to make decisions and take appropriate actions to deal with the situation. And this is the focus of attention for many crisis management plans. But the […]

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An enlightening (work) experience

This year we thought we’d do our bit for the local community by agreeing to take a teenager from a local school on a week’s work experience. We went through the assessment process, were accepted and waited with, I have to say, some trepidation for our student to arrive. The young gentleman in question duly […]

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