Archive | Tips

Oz’s Business Continuity Tip of the Month : “How normal is normal?”

When putting together our business continuity strategies and plans, a common assumption is that the ultimate objective is to return to normal following a major disruption. But what do we mean by ‘normal’? More often than not, we mean recreating the status quo. But some disruptive incidents are so significant that returning to normal may […]

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Oz’s Business Continuity Tip of the Month : “No news is bad news”

There are two common misconceptions about the media that are all-too-commonly offered by incident management teams as a reason for not talking to them. The first is that the media won’t be interested in their organisation, either because it’s not a household name or because they think that their problems wouldn’t be particularly newsworthy. The […]

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Oz’s Business Continuity Tip of the Month : “A numbers game”

Most crisis or incident management plans contain lists of contact details (in fact some plans contain little else, but that’s another story). Generally speaking this is a very good idea, as communication is, almost without fail, the biggest issue that a crisis or incident management team has to deal with. So anything that supports and […]

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Oz’s Business Continuity Tip of the Month : “Ring the changes”

It’s that time of year again. A new year, with new challenges to be met. So it’s the time of year when many organisations decide to reorganise or restructure the business, in order to meet those new challenges. Which is all well and good, but it could mean that the business continuity strategies, solutions and […]

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Oz’s Business Continuity Tip of the Month : “A personnel challenge?”

One assumption that’s very often made is that the HR department will handle any and all people issues that might arise as a result of invoking our incident management or business continuity plans. Which, on the surface, probably seem like a reasonable assumption to make. But let’s just take a moment to think about what […]

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Oz’s Business Continuity Tip of the Month : “The unsung hero”

The trouble with managing risks successfully is that the benefits often go completely unnoticed. When things go horribly wrong it can be very visible – sometimes quite dramatic, sometimes quite distressing. But when we avoid things going wrong people are often none the wiser. And people generally don’t give much thought to the risk that […]

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Oz’s Business Continuity Tip of the Month : “Perfuming the Pig!”

Anyone can write a business continuity plan. In fact that’s the easy bit. And it’s just as easy to make the plan look very convincing. A few names and contact details, a smattering of checklists and a bit of blurb at the start about how seriously we take business continuity in our organisation can work […]

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Oz’s Business Continuity Tip of the Month : “The name of the game”

When conducting a business impact analysis (BIA) there are two important words to keep in mind : “business” and “impact”. It sounds obvious but strangely this is often forgotten and the BIA gets confused with a risk assessment. The BIA is the part of the business continuity process that determines the level of pain an […]

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Oz’s Business Continuity Tip of the Month : “Under cover?”

“We’re insured, so why do we need a business continuity plan?” is a more common question than you might think, particularly amongst smaller businesses (and some larger ones too, actually). And it’s a reasonable question, if a tad naïve. Granted, there are a number of insurance options that may help from a business continuity perspective, […]

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